Clear responsibilities, secure setup, and consistent communication create a practical foundation for revenue-cycle support.
1
Initial Review
We discuss your workflow, staffing challenges, claims, payment posting, AR, and patient balances.
2
Customized Service Plan
We document the work PRAVA will manage, the work your office retains, timing, and success criteria.
3
Secure Setup
We establish approved system access, communication methods, documentation requirements, and escalation procedures.
4
Daily Revenue Cycle Support
PRAVA completes the selected insurance, billing, posting, and follow-up tasks within the agreed workflow.
5
Clear Ongoing Communication
Your team receives issue lists, documentation requests, status updates, and clear next actions.
Shared accountability
Who Handles What
Every engagement starts with written scope boundaries so work moves without confusion.
What PRAVA handles
Insurance verification
Prior authorizations
Claims submission
Claim-status follow-up
Rejections and corrected claims
Payment posting
Insurance AR
Patient-balance review
Documentation requests
Revenue-cycle issue tracking
Regular communication
What the practice handles
Accurate clinical documentation
Procedure posting
Required clinical notes
Radiographs and clinical attachments
Clinical decisions
Approval of write-offs and adjustments
Patient-care questions
Timely responses to documentation requests
Secure system access
Communication and accountability
PRAVA and the practice define a contact method, update cadence, documentation-request process, escalation path, and service boundaries. Public email and the website contact form are never used to exchange protected health information. Secure procedures and any legally required agreements are established before PHI is accessed.